EPISODE 384 • OCTOBER 17, 2024 • 52 MIN
Eggs 384: Cultivating a High-Touch Customer Experience with Alex Levin
In this conversation, Alex Levin, co-founder and CEO of Regal, discusses his journey from working in technology companies to founding Regal, a company focused on transforming contact centers into high-touch customer engagement platforms. He shares insights on the evolution of contact centers, the importance of understanding customer needs, and the challenges faced by small businesses.…